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Online Help Does Not Work In Collaborative Planning (Doc ID 2532795.1)

Last updated on APRIL 13, 2020

Applies to:

Oracle Collaborative Planning - Version 12.2.6 and later
Information in this document applies to any platform.


On : 12.2.6 version, Exceptions Engine

Online Help Does Not Work in Collaborative Planning

Issue 1:
When Online Help link is clicked it is throwing following error under View Topic tab:
An error occurred while retrieving Oracle Applications Help information.
Help target US/MSC/@sce_index_page could not be found.

Issue 2:
When we are clicking Contents tab on the Online Help page it is displaying Inventory Optimization help topics.

Found MOS Note: Online Help Does Not Work in Collaborative Planning (Doc ID 416106.1)
Doc ID 416106.1 refers to BUG:3678549 which says Online Help issue has been fixed in R12 but that does not seem to be the case.


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