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Clicking "Got It" On the Web Browser Cookie Message Does Not Permanently Save the Result When Running EPPM Through Citrix (Doc ID 2533498.1)

Last updated on JANUARY 22, 2020

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 18.8.5.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

Clicking "Got It" on the Cookies in P6 EPPM banner that says "By using the site and agreeing to the cookie policy, you consent to the use of cookies. Click here to learn more about how we use cookies", results in nothing but the same message popping up every time the user accesses P6 web.


EXPECTED BEHAVIOR

Clicking "Got it" on the cookies banner permanently closes it.

STEPS

The issue can be reproduced at will with the following steps:
1. Launch P6 Web, log in
2. See page load, with Cookies message banner at the bottom of the screen
3. Click "Got It", banner closes
4. Re-launch browser and P6 Web, login
5. See same Cookies message banner at the bottom of the screen.

BUSINESS IMPACT

The issue has the following business impact:
Due to this issue, users cannot start P6 Web without the banner message.

Cause

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In this Document
Symptoms
Cause
Solution
References


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