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Incorrect Transaction Total When Line Items Are Deleted From Sell Item Screen (Doc ID 2533994.1)

Last updated on OCTOBER 06, 2019

Applies to:

Oracle Retail Point-of-Service - Version 14.1 and later
Information in this document applies to any platform.

Symptoms

In Oracle Retail Point of Service (ORPOS), incorrect Totals when items are added and deleted to the Sell Item screen during a sale or return transaction.

Steps to Reproduce:

Pre-Requisite: Item 925 is part of sample data and is under an active promotion

1. Login to POS > Add item 904 (priced $25.00) three times.
2. The base promotion ‘Buy 3 pair of jeans, get 25% off’ is applied after adding the item third time.
3. Add the same item 2 more times.
4. Now delete the last line item and observe that the transaction total is incorrect.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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