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Legacy Key Is Not Found (Doc ID 2534393.1)

Last updated on SEPTEMBER 25, 2019

Applies to:

Oracle Utilities Meter Data Management - Version 2.1.0.2 and later
Information in this document applies to any platform.

Goal

**Examples provided in this article do not represent real life personal/confidential information**

**Disclaimer:** This KM article may include the following abbreviations:

CCB - Oracle Utilities Customer Care and Billing
MDM - Oracle Utilities Meter Data Management
BO - Business Object

1. When using Inbound Data Synchronization in MDM, errors like "12:03:18,954 [DEFAULTWorker:8] ERROR (com.splwg.base.support.schema.MessageRepository) Detail of Schema input error: Legacy Key is not found for the field Device ID (xpath=/deviceId) value= '3660425251' for data type STRING." occur.

Is there any solution for 2.1.0.2.0 environment?

2. In MDM the following Business Objects are in status LOADED, but in CCB the status is AWAIT_ACKNLG

D1-InitialSyncRequestSP
D1-InitialSyncRequestContact
D1-InitialSyncRequestDevice
D1-InitialSyncRequestDC
D2-InitialSyncRequestUS
D1-InitialSyncRequestIE

What is the next step to be done to get the BOs synced?
 

Solution

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In this Document
Goal
Solution
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