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File Previews Are Not Showing in the Document Manager Tile View (Doc ID 2534540.1)

Last updated on MARCH 09, 2020

Applies to:

Primavera Unifier - Version 18.8.4.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

In the Document Manager, the Tile View option does not show a preview of the files, only blank thumbnails.

EXPECTED BEHAVIOR

The Tile View should show file previews.

 

The issue can be reproduced at will with the following steps:

  1. In a Project go to Document Manager > Documents.
  2. Click on Tile View.
  3. Observe the reported behavior.

Changes

 

Cause

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