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Invoices are Interfaced to EBS in Wrong Currency (Doc ID 2535316.1)

Last updated on FEBRUARY 11, 2020

Applies to:

Oracle Financial Services Revenue Management and Billing - Version 2.6.0.1.0 and later
Information in this document applies to any platform.

Symptoms

On Oracle Financial Services Revenue Management and Billing (ORMB) v2.6.0.1.0 against Framework v4.3.0.4: Invoices are interfaced to EBS in wrong currency.

ACTUAL BEHAVIOR
---------------------------------
ORMB invoices in AP are being interfaced to Oracle in another currency due to issue in FT transaction table ie: invoice currency is RBL and it is interfaced in USD.
Incorrect Currency Code is stamped in Financial Transactions which is of the Usage Account.

EXPECTED BEHAVIOR
-------------------------------------
In Case of Invoice Construct where Invoice Account Currency is other than Usage Account Currency, when Bill is generated through Custom Code using Base Bill API, Currency Code
of the Invoice Account should be stamped in the Financial Transactions.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Usage Account-Usage Account Currency- Euro
2. Invoice Account-Invoice Account Currency-Canadian Dollars
3. Bill on Invoice Account:
  a) FT for Bill Segment 1-
  Currency Code - Canadian Dollars
  b) FT for Bill Segment 2-
  Click on Create Billable Charge, Bill is automatically re-generated through BillAPI. BILL API Called for Bill generation.
  Check the FT's generated after the Bill is generated through Bill API.
4. Bill regenerated on Invoice Account:
  a) FT for Bill Segment 1-
  Currency Code stamped is of Usage Account and not of Invoice Account which is incorrect. Ideally Currency Code must be Canadian Dollars which is of Invoice Account.
  b) FT for Bill Segment 2-
  All the FT's should have Currency Code of Invoice Account but currently it is stamped of Usage Account which is correct.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot reply on the generated bills as it has incorrect currency and causing a high impact on financial transactions.

Cause

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In this Document
Symptoms
Cause
Solution
References


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