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Receiving 'IStream DM Error: [Could Not Create Temporary Directory]' Message Using the Zip/Download Function (Doc ID 2536232.1)

Last updated on FEBRUARY 06, 2020

Applies to:

Oracle Insurance Istream - Version 6.3.0 and later
Information in this document applies to any platform.

Symptoms

On : 6.3.0 version, IStream Document Manager

When attempting to use the zip/download function on a folder within the IStream DM Server,
the following message is reported:


ERROR
-----------------------
"IStream DM Error: [Could not create temporary directory]"


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Confirm that all Content Server Services are running.
2. Login to the IStream DM Server.
3. Attempt to use the Zip/Download function.



Cause

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In this Document
Symptoms
Cause
Solution


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