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Exiting Work Agenda - Trouble Info Is Causing a Null Pointer Exception Dialog (Doc ID 2536888.1)

Last updated on APRIL 30, 2019

Applies to:

Oracle Utilities Network Management System - Version 2.3.0.1.0 to 2.4.0.0.0 [Release 2.3 to 2.4]
Oracle Network Management for Utilities - DMS - Version 2.3.0.1.0 to 2.4.0.0.0 [Release 2.3 to 2.4]
Information in this document applies to any platform.

Symptoms

Exiting Work Agenda - Trouble Info causes null pointer exception dialog.


ERROR

2019-04-01 12:12:56,909 [pool-3-thread-6] ERROR com.splwg.oms.jbot.adapter.JBotAdapter: java.lang.RuntimeException: java.lang.NullPointerException
java.lang.RuntimeException: java.lang.NullPointerException
at com.splwg.oms.jbot.CommandProcessor.processPackage(CommandProcessor.java:280) ~[nms_client.jar:?]
at com.splwg.oms.jbot.adapter.JBotAdapter$1.run(JBotAdapter.java:666) [nms_client.jar:?]
at java.util.concurrent.Executors$RunnableAdapter.call(Unknown Source) [?:1.8.0_191]
at java.util.concurrent.FutureTask.run(Unknown Source) [?:1.8.0_191]
at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source) [?:1.8.0_191]
at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source) [?:1.8.0_191]
at java.lang.Thread.run(Unknown Source) [?:1.8.0_191]

Caused by: java.lang.NullPointerException
at com.splwg.oms.client.troubleinfo.TroubleInfo.setVisible(TroubleInfo.java:162) ~[nms_client.jar:?]
at com.splwg.oms.client.CentricityTool.closeWindow(CentricityTool.java:281) ~[nms_client.jar:?]
at com.splwg.oms.client.troubleinfo.CloseCommand.execute(CloseCommand.java:61) ~[nms_client.jar:?]
at com.splwg.oms.jbot.JBotCommand.executeCommand(JBotCommand.java:374) ~[nms_client.jar:?]


STEPS
1.  Open Work Agenda and subscribe.
2.  Open Trouble Info dialog on any selected event.
3.  Use the file menu and select exit.
User gets java error dialog. NullPointerException.

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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