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Exiting Work Agenda - Trouble Info Is Causing a Null Pointer Exception Dialog (Doc ID 2536888.1)

Last updated on OCTOBER 14, 2019

Applies to:

Oracle Utilities Network Management System - Version to [Release 2.3 to 2.4]
Oracle Network Management for Utilities - DMS - Version to [Release 2.3 to 2.4]
Information in this document applies to any platform.


Exiting Work Agenda - Trouble Info causes null pointer exception dialog.


2019-04-01 12:12:56,909 [pool-3-thread-6] ERROR com.splwg.oms.jbot.adapter.JBotAdapter: java.lang.RuntimeException: java.lang.NullPointerException
java.lang.RuntimeException: java.lang.NullPointerException
at com.splwg.oms.jbot.CommandProcessor.processPackage( ~[nms_client.jar:?]
at com.splwg.oms.jbot.adapter.JBotAdapter$ [nms_client.jar:?]
at java.util.concurrent.Executors$ Source) [?:1.8.0_191]
at Source) [?:1.8.0_191]
at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source) [?:1.8.0_191]
at java.util.concurrent.ThreadPoolExecutor$ Source) [?:1.8.0_191]
at Source) [?:1.8.0_191]

Caused by: java.lang.NullPointerException
at com.splwg.oms.client.troubleinfo.TroubleInfo.setVisible( ~[nms_client.jar:?]
at com.splwg.oms.client.CentricityTool.closeWindow( ~[nms_client.jar:?]
at com.splwg.oms.client.troubleinfo.CloseCommand.execute( ~[nms_client.jar:?]
at com.splwg.oms.jbot.JBotCommand.executeCommand( ~[nms_client.jar:?]

1.  Open Work Agenda and subscribe.
2.  Open Trouble Info dialog on any selected event.
3.  Use the file menu and select exit.
User gets java error dialog. NullPointerException.



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