My Oracle Support Banner

NO_RATED_EVENT_PERSISTED for CDR Dated Prior to Account Inactivation Status (Doc ID 2537114.1)

Last updated on MAY 19, 2019

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.15.0 and later
Information in this document applies to any platform.

Symptoms

A CDR with a timestamp prior to account inactivation status is failed with error NO_RATED_EVENT_PERSISTED. The offering object in ECE memory is updated with the status change however there may not be good history.


ERROR
-----------------------


STEPS
-----------------------
1. Account activated with date 01.12.2018 having products and discounts
2. CDR rated and successful
3. Date moved to 02.01.2019
4. CDR rated and successful with timestamp 01.01.2019 14:24:10
5. Date moved to 04.01.2019 09:47:24
6. Account status change opcode with timestamp 04.01.2019 09:47:24
7. CDR with timestamp 02.01.2019 15:24:10 is FAILED with NO_RATED_EVENT_PERSISTED

Additional observations :
1. effective_t of chargeOffering in ECE is not updated / no audit information from initial activation to latest deactivation
2. status of chargeOffering is changed to INACTIVE with same old effective_t
3. effective_t / status of alterationOffering iin ECE is updated and also has the audit information


Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.