Transmitted Report Stuck Due to 'Value column of table CFG_ESM_PROFILE contain blank or NULL entry" Error
(Doc ID 2537324.1)
Last updated on JULY 13, 2023
Applies to:
Oracle Life Sciences Argus Interchange - Version 8.1.2 and laterInformation in this document applies to any platform.
Symptoms
In Argus 8.1.2
PROBLEM DESCRIPTION
=====================
A case was transmitted from Reports->Bulk Reporting screen
When checking the status from the Worklist->Bulk ICSR Transmit screen the report is stuck in the transmit stage and failing with the following error in the ESM LOG files.
ERROR
------------
24-Apr-2019 10:22:52 AM: ========== Start Transmit Process ==========
24-Apr-2019 10:22:53 AM: ESM Service Login to '<SID>' Database with UserID 'esm_owner' Successfully
24-Apr-2019 10:22:53 AM: Value column of table CFG_ESM_PROFILE contain blank or NULL entry for section = 'DATABASE' and key = 'DATABASE_IDENTIFIER'. Please use ESMMapping Utility to create this entry.
24-Apr-2019 10:22:53 AM: ========== Finish Transmit Process ==========
The above error appears is all ESM Log files:
ESM_E2BTransmission_XXX.txt
ESM_StatusCheck_XXX.txt
ESM_GatewayStatusCheck_XXX.txt
ESM_AckTransmission_XXX.txt
ESM_AttachmentTransmission_XXX.txt
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |