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Performance Problem When Downloading Certain Data Loading Templates (Doc ID 2537497.1)

Last updated on FEBRUARY 28, 2024

Applies to:

Oracle Retail Merchandising System - Version 16.0.1 and later
Information in this document applies to any platform.

Symptoms

When downloading certain data loading templates [Example: Codes And Descriptions], it takes a long time to download, and in some cases system keeps processing and eventually throws an ADF Error [The UIViewRoot is null. Fatal exception during Phaseld: RENDER_RESPONSE 6..].

Steps To Reproduce:

  1. Go To Data Loading -> Foundation Data -> Download.
  2. Choose Administration as Template Type and Codes and Descriptions as Template.
  3. Click Download.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References

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