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Error When Opening List Children Screen For Non Sellable Items. (Doc ID 2538199.1)

Last updated on NOVEMBER 30, 2021

Applies to:

Oracle Retail Merchandising System - Version 16.0.1 and later
Information in this document applies to any platform.


In RMS 16.0.1, After creating a non sellable item and selecting "List Children" menu following error occurs.

Error: Primary Zone Group is not defined.

Steps to reproduce:

  1. Log in to RMS application.
  2. Go to Tasks -> Items -> Create Item.
  3. Select any department which does not have entry in RPM_MERCH_RETAIL_DEF.
  4. Set Transaction Level to Level 1 and Type to Regular Item. Set Sellable to unchecked.
  5. Fill in all other required fields with proper data.
  6. Click Ok.
  7. Go to More Actions -> Suppliers.
  8. Add supplier and Country of Sourcing and Save.
  9. Go back to the item.
  10. Add Differentiators.
  11. Save and click Create Children.
  12. Select Differentiators and Number Type and click Apply.
  13. Click Save and close.
  14. Go to More Actions -> List Children.
  15. Notice that error occurred.





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