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Summary Match Quantity Tolerance In REIM Always Shows N/A (Doc ID 2538782.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Retail Invoice Matching - Version 13.0.7.1 and later
Information in this document applies to any platform.

Symptoms

On : 13.0.7.1 version, Document Maintenance

On the Summary Match screen, 'Within Tolerance' always shows as 'N/A' for within or outside tolerance limits


The issue can be reproduced at will with the following steps:
In RMS
  1. Create order for Supplier: 70 @ $6.42
  2. Ship and receive the order in full
In REIM
  1. Define Tolerance
  2. Create an invoice for supplier: 116 @ .34
  3. Navigate to Summary matching screen.
  4. Select Group that was created.
 
EXPECTED RESULT:
Cost ‘Within Tolerance’ YES
Quantity ‘Within Tolerance’ NO
Invoice would not go to match status after batch runs.

CURRENT RESULT:
Cost ‘Within Tolerance’ is YES which is correct
Quantity ‘Within Tolerance’ is N/A which in INCORRECT
This invoice will go to match status after batch runs over can be online matched which is not correct.



Cause

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In this Document
Symptoms
Cause
Solution
References


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