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Server Certificate Could Not Be Verified Because The Following Self-signed Certificate Is Not In The (Doc ID 2539039.1)

Last updated on MAY 05, 2021

Applies to:

Oracle Agile Product Collaboration - Version 9.3.6.0 and later
Information in this document applies to any platform.

Symptoms

Users are getting un-trusted error message from the Java client and unable to download files from the web client due to lack of certificate trust.

<BEA-090908> <Using the default WebLogic SSL Hostname Verifier implementation.>  
javax.naming.CommunicationException: Failed to initialize JNDI context, tried 2 time or times totally, the interval of each time is 0ms.  
t3s://xxxx.xxx.xx:443: Destination xxxx.xxxx.xxxx.xxxx, 443 unreachable.; nested exception is:  
javax.net.ssl.SSLHandshakeException: General SSLEngine problem; No available router to destination.; nested exception is:  
javax.net.ssl.SSLHandshakeException: General SSLEngine problem; No available router to destination.; nested exception is:  
java.rmi.ConnectException: No available router to destination.]
at weblogic.jndi.WLInitialContextFactoryDelegate.throwRetryException(WLInitialContextFactoryDelegate.java:467)
at weblogic.jndi.WLInitialContextFactoryDelegate.getInitialContext(WLInitialContextFactoryDelegate.java:403)
at weblogic.jndi.Environment.getContext(Environment.java:353)
at weblogic.jndi.Environment.getContext(Environment.java:322)
at weblogic.jndi.WLInitialContextFactory.getInitialContext(WLInitialContextFactory.java:131)
at javax.naming.spi.NamingManager.getInitialContext(Unknown Source)
at javax.naming.InitialContext.getDefaultInitCtx(Unknown Source)

 

Customer has re-generate the SSL certificate and re-import using instruction from Note 569235.1, but users still get same error.

 

Agile Acollect reports the below error and warning:

Server Certificate Could Not Be Verified because the following self-signed certificate is not in the trust keystore

<Warning> <oracle.jps.keystore> <BEA-000000> <**************************************************************
*  Demonstration CA was found in use in this environment.     *
*  This deployment may be vulnerable to security attacks.     *
*  Replace the Demonstration CA with a custom CA immediately. *
****************************************************************>

 

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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