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Billing Segment Dates (Doc ID 2539134.1)

Last updated on DECEMBER 04, 2019

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.3.1 and later
Information in this document applies to any platform.

Goal

***Examples provided in this article do not represent real life personal/confidential information**

**Disclaimer:** This KM article may include the following abbreviations:

CCB - Oracle Utilities Customer Care and Billing

CCB has, as part of the bill generation, Bill Segments, and then within each Bill Segment there are Calc Lines, which detail the charges being made.
Both Bill Segments and Calc Lines have a Start Date and an End Date.
Base CC&B will, in certain circumstances have overlapping Bill Segment dates from one bill to the next, i.e. the Bill Segment Start Date will be the same as the Bill Segment End Date from the previous bill, meaning it looks like the Bill Segment has started a day early.
As a result of this, for the bill period user now use the earliest Calc Line Start Date as the bill period start and the latest Calc Line End Date as the bill period end date, and these dates to calculate the number of days in the bill period.
And, based on the way the system works, the Bill Segment Start Date should either match the Calc Line Start Date, or it should be 1 day earlier. The Bill Segment Start Date should match the Calc Line Start Date.

Solution

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In this Document
Goal
Solution
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