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Zombie Axalant Process Generated After Client PC Goes Standby Or Lose Network Connection (Doc ID 2539151.1)

Last updated on JULY 18, 2019

Applies to:

Oracle Agile Engineering Data Management - Version 6.2.1.0 and later
Information in this document applies to any platform.

Goal

ACTUAL BEHAVIOR
When the Windows 7 or Windows 10 PC is in standby mode or lose network connection, the Java Client process loses the connection to database/server process.
The client process gets terminated but the Axalant server process still exist. This behavior generates zombie processes on the server side.

The problem occurs with local Java Client and also via Webstart Java Client.
How to configure Axalant server processes to be terminated when PC is in standby mode?

STEPS
1. Start and login to Java Client
2. On the Java Client bottom area, see message like

Connected to xxxxxx as yyyyyy@zzzzzz(xxxx/UTF-8)

==> xxxx is the server process

3. Set the Client PC to Standby mode
4. Bring Client PC back from Standby mode
5. Find that Java Client does not have any connection if you see the bottom area
6. Run Task Manager on e6 Server installed machine
7. Click Details. Wait for 10 minutes. You will see Axalant server process still running which is Zombie process running over 10 minutes.


 

Solution

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In this Document
Goal
Solution
References


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