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Unable To Export Zone CM_ACCRULDLT Results Using Export To Excel Feature (Doc ID 2539838.1)

Last updated on APRIL 25, 2023

Applies to:

Oracle Financial Services Revenue Management and Billing - Version 2.7.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 2.7.0.0.0 version, OTH - Other Bugs

ACTUAL BEHAVIOR
---------------
Unable to export zone CM_ACCRULDLT results using Export to Excel feature

Actual Result: Excel is empty without any data and column header.

EXPECTED BEHAVIOR
-----------------------
Excel should have same results as shown in UI.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
Step 1: Go to Main Menu --> Financial --> Accrual --> Search
Step 2: Search for any record in system using any of existing filters on zone
Step 3: Click on Export To Excel link from Zone header
Step 4: Open Excel

Cause

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In this Document
Symptoms
Cause
Solution
References


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