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Performance Issue In Crew Shift Search From Allocate Window (Doc ID 2540386.1)

Last updated on OCTOBER 14, 2019

Applies to:

Oracle Utilities Mobile Workforce Management - Version 2.3.0.1.0 to 2.3.0.2.0 [Release 2.3]
Information in this document applies to any platform.

Symptoms

On : 2.3.0.1.0 version, System Wide

ACTUAL BEHAVIOR
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Performance issue in Crew shift search from Allocate window

When searching for Crew Shifts using the Menu > Resource Management > Crew Shift > Search > Crew Shift Search > Coverage (M1-CRWSHFTQ1), no other filters provided except for the default date being set for the Planned Date/Time. It took ~2 seconds for the results to be displayed on the screen.

However, when searching for Crew Shifts when using the crew shift search displayed when clicking the search icon for 'Allocate to Shift', no other filters provided except for the default date being set for the Planned Date/Time. It took ~5.4 seconds for the results to be displayed on the screen.

This is using the same query zones.

Cause

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In this Document
Symptoms
Cause
Solution
References


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