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When Attaching Large Files Control Central Freezes After Loading File (Doc ID 2540419.1)

Last updated on OCTOBER 06, 2022

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.6.0.1.0 and later
Oracle Utilities Framework - Version 4.3.0.4.0 to 4.3.0.5.0 [Release 4.3]
Information in this document applies to any platform.

Goal

When attaching large files Control central freezes after loading fil.e

When a sufficiently large attachment is uploaded from the browser, the weblogic server runs out of memory and shuts down.

The running out of memory is detected by the weblogic server as a panic condition causing it to shutdown and exit.
This requires a manual restart of the weblogic server.
 

Solution

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In this Document
Goal
Solution
References


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