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ESI Library Is Unable To Authenticate To IBFA When Windows Authentification Is Activated (Doc ID 2541036.1)

Last updated on JANUARY 29, 2020

Applies to:

Oracle Insurance Insbridge Rating and Underwriting - Version 5.4.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 5.4.0.0.0 version, Framework Administrator IBFA

ESI Library is unable to authenticate to IBFA when Windows Authentification is activated


Possible cause:
- 401 Unauthorized is sent to the ESI Tester client or to our program with the WWW-Authenticate header (Negotiate and NTLM in this case)
- The ESI Library doesn't handle the 401 Unauthorized authentication protocol request and the program crashes.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1) Enable Network Login for an account in RateManager
2) Force Windows authentication in IBFA
3) With ESI Tester, do a network login, then load ENVs, select an Environment and click on Get SRP List
4) An error prompt will appear in the console

Another way to test with a simple .NET app:

(with Network Login still enabled)
1) Create the rm object with: var rm = new RateManager(suscriberID, "<server_name>");
2) Create a IBFA object with: new FrameworkAdministrator("<api_key>", suscriberID, "<server_name>");
3) Get your SRP with a code like this one: var srps = ibfa.GetSRPList(rm.GetAvailableEnvironments()[0], 0);
4) Run the program and your code will crash at the GetSRPList Line

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot authenticate to IBFA with ESI Library when Windows Authentication is activated.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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