My Oracle Support Banner

MetaSolv Solution ASR SBILLNM Issue (Doc ID 2541872.1)

Last updated on AUGUST 19, 2019

Applies to:

Oracle Communications MetaSolv Solution - Version 6.3.0 and later
Information in this document applies to any platform.

Symptoms

On : 6.3.0 version, ASR
====================

ACTUAL BEHAVIOR
----------------------------

The ASR webservice is associating only the predefined address (From Access Customer details) of the SBILLNM and not the address submitted by carrier in the ASR creation web-service input tags


EXPECTED BEHAVIOUR
========================
The SBILLNM address given in the ASR Order  should come.


Steps :
======
1-For ACNA XYZ ,configured Secondary Name, DEF (for e.g) is  having  address as ADDR1
2-Create order using the web-service giving the address as ADDR2 . Sample as follows :

<sbillnm>DEF</sbillnm>

<acna>XYZ</acna>

<fusf>E</fusf>
<street>ADDR2</street>
<city>ADDR2</city>
<state>ADDR2</state>
<zipcode>XXXXXX</zipcode>

3-ASR order gets created in MSS   with  SBILLNM DEF and address=ADDR1, but not with ADDR2 provided in the web-service.

 

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.