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GUI Locks Up When Multi-closing Tasks (Doc ID 2542022.1)

Last updated on AUGUST 19, 2019

Applies to:

Oracle Communications MetaSolv Solution - Version 6.2.1 and later
Information in this document applies to any platform.

Symptoms

MSS 6.2.1  | Work Management |Tasks

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When the following prefernce is enabled.
Preference -> Suppress Open of task completion window="Y"

and  a user   multi-highlights tasks  using shift click or control click to close (multiple) tasks at one time and chooses complete task(s), the GUI locks up with no error and no hourglass and does not resolve. The user can still use control tab to float between windows within MSS, but cannot touch anything at all on any of them once this has happened .Not even close window works.  Then the user must use the Windows task manager to close the program.

 MSS build is 6.2.1.914

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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