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Error 'Unable to connect to the database. Please run the Database Configuration tool or contact your administrator.' When Using a FIPS-Compliant Workstation and P6 Professional R18.8 or Higher (Doc ID 2542309.1)

Last updated on JULY 19, 2022

Applies to:

Primavera P6 Professional Project Management - Version 18.8 to 19.12 [Release 18.8 to 19.12]
Information in this document applies to any platform.

Symptoms

When attempting to login to P6 Professional, the following error occurs:

Unable to connect to the database. Please run the Database Configuration tool or contact your administrator.

Changes

 

Cause

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