Department Screens Are Getting Locked when Log Out Is not Made from RMS User Interface
(Doc ID 2542471.1)
Last updated on OCTOBER 21, 2019
Applies to:Oracle Retail Merchandising System - Version 16.0.2 and later
Information in this document applies to any platform.
If you close the browser when the Department creation screen is open, then the next attempt to create a department returns following error:
If you log in to the database and query the v$lock view, you will see the lock at the database level.
The issue can be reproduced with the following steps:
- Log into RMS user interface.
- Open department creation page and then close the browser, without logging out.
- Reopen the browser and open department screen, and see the "locked by another user" message.
- Try again with another department and it works.
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