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RMS Application Hangs When Clicking on Menu Option for "Item Induction" (Doc ID 2542864.1)

Last updated on AUGUST 26, 2019

Applies to:

Oracle Retail Merchandising System - Version 14.1 and later
Information in this document applies to any platform.

Symptoms

RMS GUI menu option for "Item Induction" is not working. When clicked, it does nothing. And once this menu option for "Item Induction" is clicked, no other menu options work. RMS menu will remain in a hung state, providing no response.

It is only after closing the browser session and login to a new browser session, menu options for RMS start working, until menu option for "Item Induction" is clicked again.

Steps To Recreate:
1. Login to RMS.
2. Try to access "Item Induction".
3. Notice that the system becomes non-responsive.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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