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LAYWAY Transactions Failing With an Error "Invalid Customer Order ID" (Doc ID 2543369.1)

Last updated on AUGUST 12, 2019

Applies to:

Oracle Retail Store Inventory Management - Version 13.2.1 and later
Information in this document applies to any platform.

Symptoms

LAYWAY transactions is failing with an error while consuming it in Store Inventory Management (SIM).

Steps To Recreate:

1. Consume the SALE_FULFILL message for an existing LAYWAY customer order , the fulfill message is getting error-ed out with above error.

NOTE:

1. Customer Order exists in CUSTOMER_ORDER table with status 'O'.
2. FULFILLED_QUANTITY in CUSTOMER_ORDER_LINE_ITEM table populated with zero quantity.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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