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RPAS: exportHier Returns Error when the Dynamic Position Management (DPM) Positions Are in a Bad State "Rpas exception: GenericException Unknown on '<level>' for id <number>" (Doc ID 2543725.1)

Last updated on SEPTEMBER 17, 2019

Applies to:

Oracle Retail Predictive Application Server - Version 16.0.2 and later
Information in this document applies to any platform.

Symptoms

Hierarchy exports are failing due to indexes for positions that are no longer found or associated to positions in the hierarchy. The exportHier utility reports the incorrect physical IDs, and it stops the utility at the first error. Thus if there are multiple errors, the user has to re-run the utility multiple times after fixing each error. 

An example of the error in the exportHier log is below:

Changes

 

Cause

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