My Oracle Support Banner

NCC 12.0.2.0 Silently Fails to Install on Systems with 8GB or less (Doc ID 2543764.1)

Last updated on OCTOBER 02, 2019

Applies to:

Oracle Communications Network Charging and Control - Version 12.0.2.0.0 and later
Oracle Solaris on SPARC (64-bit)

Symptoms

On Oracle Communications Network Charging and Control (OCNCC) version 12.0.2.0, an installation can appear to succeed but silently fail in the background.  This problem affects systems which have less than 8GB of RAM.

The failure occurs when the installer first tries to create the database as can be seen in the OUI.SMS.DB.install.log installation log:

NOTE:    Executing DBA install tasks on <SID> DB instance

SQL*Plus: Release 12.2.0.1.0 Production on Thu May 16 23:58:11 2019

Copyright (c) 1982, 2016, Oracle.  All rights reserved.

Connected to an idle instance.

SQL> ORACLE instance shut down.
SQL> ### Connecting <LOGIN>
SQL> SQL> SQL> SQL> ### Executing <SID>_create_10g_no_raw
SQL> ORA-27125: unable to create shared memory segment
SVR4 Error: 22: Invalid argument
Additional information: 2560
Additional information: 16777216
Additional information: 4194304

As a result, all subsequent database operations fail.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.