My Oracle Support Banner

Users Receve 500 Error Using Type Ahead in the CC Field (Doc ID 2544709.1)

Last updated on SEPTEMBER 23, 2019

Applies to:

Primavera Unifier - Version 18.8 and later
Primavera Unifier Cloud Service - Version 18.8 and later
Information in this document applies to any platform.

Symptoms

On : Unifier 18.8

ACTUAL BEHAVIOR
---------------
When attempting to use type ahead in the cc field, users receive 500 error. Clicking on the drop down and selecting user from the user and group picker works.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:

  1. Log in to Unifier
  2. Go to any Business Process (BP) that allows CC and create new record or open an existing record
  3. Fill in necessary  information and click send
  4. Click into cc field and attempt to use type ahead, receive error


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot use type ahead in the cc field.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.