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Error: "PhoenixException: NULL" When Attempting to Copy and Paste a Project in P6 (Doc ID 2544846.1)

Last updated on JULY 29, 2019

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 16.2.17.2 and later
Information in this document applies to any platform.

Symptoms

When attempting to run a copy/paste in P6, the following error is observed in the P6WebAccess.html log:

<Job error running job of type JT_CopyService on database1@#$% DB Id: 1
com.primavera.PhoenixException
at com.primavera.dbcrudutil.CopyProjectJobService.runJob(Unknown
Source)
at com.primavera.jobsvc.common.JobServiceExecutable.c(Unknown Source)
at com.primavera.jobsvc.common.JobServiceExecutable.a(Unknown Source)
at com.primavera.jobsvc.common.JobServiceExecutable.execute(Unknown
Source)
at com.primavera.infr.threadpool.ThreadPoolImpl.run(Unknown Source)
at java.lang.Thread.run(Thread.java:748)

Error in job status window for failed jobs: PhoenixException: NULL

STEPS TO DUPLICATE:
-----------------------
The issue can be reproduced at will with the following steps:

  1. Login to P6 Professional
  2. Go to the Projects View
  3. Right-click a project and hit copy
  4. Right-click an EPS and hit paste
  5. Error is displayed in the Job Status window

Cause

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In this Document
Symptoms
Cause
Solution
References


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