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Sponsored Subscriber is Unable to Rate Traffic if its Own Sub-Balance is Positive and Credit-limited (Doc ID 2546058.1)

Last updated on OCTOBER 22, 2019

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.20.0 and later
Information in this document applies to any platform.

Symptoms

On Oracle Communications Billing and Revenue Management (BRM), consider below scenario:

- Sponsored hierarchy, with sponsoring customer C1, and sponsored subscriber S1
- Customer C1 (essentially a resource bucket) has a sub-balance in resource R1 with a large negative value with credit limit set to 0 (resource is non-currency)
- Sponsored subscriber S1 has a sub-balance in resource R1 with a small positive value with credit limit set to 0
- Sponsored subscriber S1 has product P1 to rate traffic, which has a sponsored tier for resource R1

The product P1 is unable to rate the incoming traffic for subscriber S1, although there is plenty of resource available at customer C1.

In below example, the sub-balance can become positive as below:

- Purchase a product gives 30 units prorated on cancel
- Subscriber consumes all 30 units 
- Subscriber cancels product after 1 day (consider the billing cycle of 30 days) 
- Sub-balance for the resource is now +29 

Since the sub-balance is positive, rating fails in this case. Expect the product P1 to be able to rate the traffic.

Steps to reproduce:

1. Create a product for /service/ip with MCF granting 10000 Free minutes and a Session Event consuming from Free minutes.
2. Create two accounts purchasing the above product.
3. Make one of the account sponsor group owner and the other account member.
4. Make the free minutes balance positive in member account. For testing purpose, this can be done manually using PCM_OP_BILL_DEBIT.
5. Rate a session event on member account.

Cause

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In this Document
Symptoms
Cause
Solution
References


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