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EM Gateway Reports Error "CustomerMessageBundle-3010: No PurchasedChargeOffering Found For The Id.." (Doc ID 2548081.1)

Last updated on AUGUST 17, 2022

Applies to:

Oracle Communications BRM - Elastic Charging Engine - Version 11.3.0.9.0 and later
Information in this document applies to any platform.

Symptoms

While passing usage request for a subscriber having first usage enabled bundle, as it is the first usage, the BRM opcode PCM_OP_SUBSCRIPTION_SET_VALIDITY will be called to set the validity dates of the respective products and discounts purchased on that account. While setting the discount validity periods, DiscountSetValidityEvent business event is triggered to be consumed by ece. At this time, there is an error reported from ece. See below snippet from emGateway log:



Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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