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Upon Multiple Clicks on the 'Print' Button, Unexpected Exception Occurred Screen Shown (Doc ID 2548126.1)

Last updated on AUGUST 12, 2019

Applies to:

Oracle Retail Point-of-Service - Version 14.1.2 and later
Information in this document applies to any platform.

Symptoms

On Point of Service (POS), when user clicks on 'Print' button multiple times, Unexpected Exception occurred screen appears.

Steps to reproduce:
1. Select F3 POS.
2. Login.
3. Enter sample items 1234 and 4321.
4. Select F6 Tender.
5. Select F2 Cash.
6. On the Receipt Options screen, click on Print option multiple times.
7. Notice the below Exception in the POS Client log file.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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