My Oracle Support Banner

Tax Percentage Is not Fetched During Trial Billing (Doc ID 2548391.1)

Last updated on NOVEMBER 22, 2020

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.21.0 and later
Information in this document applies to any platform.

Symptoms

On : 7.5.0.21.0 version, Taxation

During Trial Billing,  tax percentage  not getting added in PIN_FLD_PERCENT filed  when PIN_FLD_AMOUNT = 0

Issue observer after  migrating from PS14 to PS21, and this issue was not present in PS14.

 

In PS21 cm pinlog, one can observe the issue:


STEPS
---------
1) Create an account with multiple offers that leads to a 0 total amount of charge for a given tax rate (example : +20.00eur -20.00eur)


2) Do a trial billing for the account - In format_invoice, the PIN_FLD_PERCENT is set to 0 for every TAX_CODE that has a 0 amount (but for others it is correctly set to the tax percent)

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.