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C1-LTPEX Ends In Error After Installing Patch 29351705 And 29548785 (Doc ID 2548404.1)

Last updated on JUNE 02, 2024

Applies to:

Oracle Utilities Customer to Meter Base - Version and later
Oracle Utilities Framework - Version to [Release 4.4]
Information in this document applies to any platform.


Problem Summary
 C1-LTPEX ends in error after installing patch 29351705 and 29548785

Problem Description
 installed patches 29351705 and 29548785 into our C2M environment. We are able use the new functionality delivered with the patch to configure the new Letter Template Record - however, after creating the Customer Contact and then running the C1-LTPEX batch job we run into a java error:

 - 2019-05-14 00:01:40,106 [DEFAULTWorker:4] ERROR (support.cluster.BatchWorkManager) Error processing batch work. Setting exception on job entry
java.lang.NoSuchMethodError: com.splwg.base.domain.batch.pluginDriven.BatchExtractFileHelper.(Lcom/splwg/base/domain/batch/batchRun/BatchThread_Id;Ljava/math/BigInteger;Ljava/lang/String;Ljava/lang/String;Ljava/lang/String;Lcom/splwg/base/api/lookup/ExtractFileFormatLookup;Ljava/lang/String;Ljava/lang/String;ZLjava/lang/String;)V
at com.splwg.ccb.domain.customerinfo.batch.LetterPrintExtractThreadHelper.initializeExtractFile( ~[spl-ccb-]
at com.splwg.ccb.domain.customerinfo.batch.LetterPrintExtractThreadHelper.executeWorkUnitDetailedResult( ~[spl-ccb-]




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