MWM v126.96.36.199 - Scheduler Returning Available Appointments For An Already Overbooked Shift
(Doc ID 2548858.1)
Last updated on JUNE 29, 2021
Applies to:Oracle Utilities Mobile Workforce Management - Version 188.8.131.52.0 and later
Information in this document applies to any platform.
On : 184.108.40.206.0 version, Scheduling
MWM220.127.116.11 - Scheduler returning available appointments for an already overbooked shift
Crew1 is the only crew working in service area on this day from 06:30 to 16:00. But, the system allowed his shift to be overbooked as can be seen on CDI.
This was already the case (already overbooked) by 9:00, but all afternoon, the scheduler was still returning available appointments to CC&B.
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