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‘Expire Old Messages To Device’ Feature Not Working (Doc ID 2548879.1)

Last updated on JANUARY 30, 2020

Applies to:

Oracle Utilities Mobile Workforce Management - Version 2.3.0.2.0 to 2.3.0.3.0 [Release 2.3]
Information in this document applies to any platform.

Symptoms

On : 2.3.0.2.0 version,

We created a crewshift and the assignment was stuck in 'Pending Dispatch'.  We duplicated the algorithm 'M1-EXOLDRMMS' to 'CM-EXOLDRMMS' and set the value of 'Days to expire' parameter as 2 in the duplicated algorithm. We plugged the duplicated algorithm in 'M1-MessageToDevice' business object and inactivated the 'M1-EXOLDRMMS' algorithm.  We expected the activity to get expired after running batch M1-CLMDT today but nothing happened.

Cause

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In this Document
Symptoms
Cause
Solution
References


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