My Oracle Support Banner

Bill Search UI Displays Current Charges Equal To $0.00 (Doc ID 2549224.1)

Last updated on FEBRUARY 11, 2020

Applies to:

Oracle Financial Services Revenue Management and Billing - Version 2.6.0.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 2.6.0.1.0 version, ENV - Environment

Bill Search UI displays Current Charges equal to $0.00 when using Account Identifier Type/Account Identifier search, however displays correct amount when Account ID filter option is used. Similar observation in Version 2.4.



Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.