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Oracle Policy Automation Error Correction Policy (Doc ID 2549721.1)

Last updated on JULY 03, 2019

Applies to:

Oracle Policy Modeling - Version 10.4.7 and later
Oracle Policy Automation - Version 10.4.7 and later
Oracle Policy Automation for Mobile Devices - Version 12.1.0 and later
Information in this document applies to any platform.

Details

Oracle provides new bug fixes for the Oracle Policy Automation (OPA) products as part of Premier and Extended Support, but not Sustaining Support. This document explains the methods that Oracle uses to deliver bug fixes and the policies associated with those methods.

The linked document below explains the methods that are used to deliver bug fixes and the policies associated with those methods.

This document applies to OPA Releases 12.1 and 12.2, which are in the Premier Support phase. OPA Release 10.4 is in Extended Support. 

Older releases (Haley Office Rules, OPA 10.3 or earlier) are now in the Sustaining Support phase.
Sustaining Support includes access to fixes, updates, and critical patch updates created during the Premier Support stage, but does not includes new updates, fixes, security alerts, data fixes, or critical patch updates.

Oracle’s Lifetime Support Policy describes the duration of support for major releases and the level of support delivered in each phase of a product’s life, for all Oracle products.

This Error Correction Policy document describes how we deliver fixes for OPA products.

For more information on the Lifetime Support Policy, please view the following page:   
https://www.oracle.com/us/support/lifetime-support/index.html

 

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