My Oracle Support Banner

Can't Close Item Screen Using 'x', Have To Click On 'Done' (Doc ID 2549849.1)

Last updated on OCTOBER 23, 2019

Applies to:

Oracle Retail Merchandising System - Version 16.0.1 and later
Information in this document applies to any platform.


When opening an item in View mode can't close Item tab using 'x' button.
Workaround: Use the Done button from bottom of the screen

The issue can be reproduced at will with the following steps:

  1. Log in to RMS.
  2. Click on Tasks>Manage Items.
  3. Search.
  4. Choose any item and select the view option.
  5. Try to click 'x' on the right of the screen name to close the tab.




To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.