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Error 'Your Cloud Portal is not configured correctly' When Attempting to Login to the Primavera Cloud Portal (Doc ID 2550100.1)

Last updated on NOVEMBER 30, 2020

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 18.8 and later
Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 18.8 and later
Information in this document applies to any platform.

Symptoms

When attempting to access the Primavera Cloud Portal the following error is observed:

Your Cloud Portal is not configured correctly. File a Service Request to contact your system administrator.

Cause

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