Control Central UI: Extra Records Are Shown In Results If Searching By "Account ID"
(Doc ID 2550506.1)
Last updated on FEBRUARY 11, 2020
Applies to:
Oracle Financial Services Revenue Management and Billing - Version 2.6.0.1.0 and laterInformation in this document applies to any platform.
Symptoms
On : 2.6.0.1.0 version, ENV - Environment
ACTUAL BEHAVIOR
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Control Central UI: extra records are shown in results if searching by "Account ID"
Currently(2.6.0.1) if any account is searched from Control Central UI by "Account ID" , the search results return as many records, as there are number of account identifier types present on the account. As per expectation, the search results should contain the number of records equal to the amount of persons linked to the account. This has been verified for two divisions (as there may be more than 1 account identifier types) and the issue exists in both.
Note that this is not reproducible in Oracle Revenue Management and Billing (ORMB) 2.4.0.1.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |