Issue With The Work Queue Drop Down In The Work Queue Manager (MSS Version 6.3.0.842) (Doc ID 2550740.1)

Last updated on FEBRUARY 19, 2021

Applies to:

Symptoms

Issue with the Work Queue Drop down in the Work Queue Manager.

1) If the Work Queue drop-down is blank and click the Work Queue drop-down all the options are seen.
2)Now select any work queue in that drop-down and try to switch again to another queue, we don’t see the options listed.
3)The only way we can get the entire list, as it should be, we must delete everything in the field then try the drop-down again.

Cause

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