AutoVue Errors With 'Read TimeOut' Error When Viewing File
(Doc ID 2551123.1)
Last updated on DECEMBER 03, 2019
Applies to:Oracle Agile Engineering Data Management - Version 126.96.36.199 and later
Information in this document applies to any platform.
When viewing file with AutoVue get the following error.
Read timed out
From autovue log : log4j-roll.log
<Message>Unexpected DMS Exception while opening file</Message>
<Thrown localizedMessage="Read timed out" message="Read timed out" name="com.cimmetry.core.DMSRemoteException"><ExtendedStackTrace>
1. Rebooted the complete Application Server where the EDB-PVM-AV-DMS is configured and could resolve the issue for a while but error will continue to arise
2. Multiple AutoVue servers at various locations and all have been configured to use single Application Server VueLink.
The issue can be reproduced at will with the following steps:
1. Start Java Client and review file via AutoVue
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