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Payment Decline Events Are Not Displayed in Newsfeed (Doc ID 2551850.1)

Last updated on OCTOBER 03, 2019

Applies to:

Oracle Communications Billing and Revenue Management - Version 12.0.0.0.0 and later
Information in this document applies to any platform.

Symptoms

In Billing Care, the Payment declined events are not displayed under Newsfeed.

Scenario:

1. Create account with credit card payment method and invalid credit card or invalid credit card token to get the payment failure
2. Purchase products with monthly cycle forward charge events
3. Process Bill Now
4. Run pin_collect or call PCM_OP_PYMT_COLLECT to collect the payment for the bill.


Actual Result:

Payment failure event (/event/billing/fee/failed_payment) is generated but /newsfeed object is not stored for this payment failure.


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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