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Post Processing Termination - Discount Bill Segment Creation Based On Bill Date (Doc ID 2552473.1)

Last updated on FEBRUARY 11, 2020

Applies to:

Oracle Financial Services Revenue Management and Billing - Version 2.6.0.1.0 and later
Information in this document applies to any platform.

Symptoms

On Oracle Financial Services Revenue Management and Billing (RMB v)2.6.0.1.0 against FW v4.3.0.4, in Post processing, Discount bill segment creation having problem based on bill date.

ACTUAL BEHAVIOR
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Currently when an account with post processing discount pricing is terminated, a bill is created for the prorated number of days (from the beginning of quarter till the contract end date). However the discount bill segment is missing there. This behavior is reproducible on both Arrears and Advanced accounts. Note that the discount based bill segment is present on the previous bills and even on an incepted bill for the same accounts.

We have noted that the bill segment is not working for scenario when contract end date is of before billing cut-off date.

Positive scenario – Discount Bill segment created
Account Id - 050378nnnn
Contract end date – 11-05-2018
Bill date passed – 11-05-2018

Negative scenario – Discount Bill segment not created
Account Id - 050378nnnn
Contract end date – 11-05-2018
Bill date passed – 12-31-2018

Post processing discount pricing not working as expected.

EXPECTED BEHAVIOR
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Discount Bill Segment should be generated even if Account is terminated. In the last billing, it should show the discounted amount and add it in total calculation.

STEPS
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The issue can be reproduced at will with the following steps:
1. Create Person, Usage account, Contract, Pricing (with pro-ration) for regular and flat post processing, billable charges.
2. End the contract with the date as 15th of the month.
3. Generate Bill for the last day of the month (same month in which the contract is terminated/stopped) using Batches as well as online and complete it.

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot use billing where Account is terminated for incorrect calculations for missing discount bill segment.
This is also a new scenario where Customer first time have a termination of accounts. It is basically behaving same in v2.4.0.x.

Cause

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In this Document
Symptoms
Cause
Solution
References


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