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Compatibility of AIA with BRM and Siebel CRM IP17 (Doc ID 2553222.1)

Last updated on MARCH 20, 2023

Applies to:

Oracle Communications Billing and Revenue Management - Version and later
Oracle Communications Order to Cash Integration Pack for Oracle Communications Billing and Revenue Management - Version and later
Information in this document applies to any platform.


Question 1:

The user is currently using AIA FP 2.0 and PIP O2B 2.0 on SOA 10.1.3. They are planning to upgrade to AIA 12.2.0 on SOA

Below are the applications versions used:

PIP Order to Bill 2.0
Siebel CRM Integration Pack for Oracle Communications BRM: Agent-Assisted Billing Care
Order Management Flow between Siebel CRM and oracle BRM.
They do not use Order to Cash in their current system. [SBL <> AIA <> BRM]

So as mentioned above, here the user would like to know whether they can directly move from AIA 2.0 to AIA 12.2? If not, what should be the optimized approach with minimal intermediate steps? And also what are the Certified versions of AIA FP / PIP and SOA?

Question 2:

As per the AIA software compatibility matrix ( for Siebel CRM <> AIA<> BRM) published in Dec 2017, below versions are compatible:

CRM IP 16 <> AIA 12.2 (FMW <> BRM 7.5

However, the user's current system is upgrading to CRM IP 17 <> AIA 12.2 <> BRM 12.0 . What is the compatibility for these 3 Application versions?

Question 3:

As per Compatibility Matrix for Oracle Communications Application Integration Architecture published on October 2018, Siebel 18.7 (*IP 2016 + Patch Set 1 and Greater) is mentioned as the compatible version. Does it mean Siebel IP17 is also compatible with AIA12.2.0.2 Version?

AIA=Application Integration Architecture
FP=Foundation Pack
O2B=Order to Bill
BRM=Billing and Revenue Management
FMW=Fusion MiddleWare


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