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Unable to Match Credit Note and Credit Note Request From Different Suppliers of Same Supplier Group (Doc ID 2553274.1)

Last updated on SEPTEMBER 19, 2019

Applies to:

Oracle Retail Invoice Matching - Version 16.0.1 and later
Information in this document applies to any platform.


Unable to match Credit Note and Credit Note Request when suppliers are different but are within same supplier group.

Steps to Recreate:

  1. Create an invoice from one supplier with discrepancy.
  2. Resolve the discrepancy using a reason code such that it generates a credit note request.
  3. Create the respective credit note from a different supplier within same supplier group.
  4. Try to match the CN and CNR and notice the following error. This is applicable for both manual and automatch.


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