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Error "ODBC data source Agency not found. Do you want to create it?" (Doc ID 2553912.1)

Last updated on JANUARY 23, 2020

Applies to:

Oracle Insurance General Agent - Version 6.5.0.37 and later
Information in this document applies to any platform.

Symptoms

On :  6.5.0.37 version, Core System

Getting error "ODBC data source Agency not found. Do you want to create it?"

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. 2x click GA icon on desktop and get error message.

The issue has the following business impact:
People cannot access GA from the terminal server

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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