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Overload Protection on EM Gateway During Billing (Doc ID 2554083.1)

Last updated on SEPTEMBER 27, 2019

Applies to:

Oracle Communications BRM - Elastic Charging Engine - Version and later
Information in this document applies to any platform.


The user is using a separate External Manager (EM) Gateway during the Billing, Connection Manager (CM) connections used for Billing are pointed to this EM Gateway.

Thread Pool Size configured for this EM Gateways is 130.
No of Threads used for Billing is 120.
Batch Request Service (BRS) acceptablePendingCount parameter is set to 2 .

BRS Overload exceptions are observed during the Billing and Billing failed.

The snippet of em_gateway.log:

How to fix the overload protection issue at the time of Billing?


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